Return & Refund Policy – Apradeals.com

Last Updated: [04/09/2025]

At Apradeals, we strive for 100% customer satisfaction. If you’re not happy with your purchase, we offer a hassle-free return and refund process as per Indian e-commerce regulations.

📦 Return Eligibility

✅ Accepted Conditions:

• Damaged/Defective product received

• Wrong item shipped

• Size/Color mismatch (if applicable)

❌ Not Eligible For Return:

• Products used, washed, or tampered with

• Items without original packaging/tags

• Perishable or personalized goods

Timeframe:

• Return requests must be initiated within 7 days of delivery.

🔄 How to Initiate a Return

1. Contact Us

   • Email: support@apradeals.com

   • WhatsApp/Call: +91 8447191178

   • Provide: Order ID, product photos, and reason for return.

2. Approval & Return Pickup

   • We’ll verify the request and arrange a pickup (free for eligible returns).

   • For self-shipping, share the tracking details.

3. Quality Check

   • Refunds processed only after inspecting the returned item.

💸 Refund Process

Approved Refunds Will Be Issued Via:

• Original payment method (5-10 business days)

• Store credit (if preferred)

Note:

• Shipping charges are non-refundable (unless the return is due to our error).

• Cash-on-Delivery (COD) orders will be refunded via bank transfer.

📜 Exchange Policy

• Exchanges are subject to product availability.

• Contact us within 7 days to request an exchange.

⚠️ Important Notes

• GST Invoice Required: No returns accepted without a valid invoice.

• Fraud Prevention: Fake return requests will lead to legal action.

• Non-Returnable Items: Clearance sale/products marked “Non-Returnable”.

🔗 Linked Policies

• Shipping Policy

• Terms of Service

Need Help?
Email us at support@apradeals.com or call +91 8447191178.